The refund rules in brief are stated herebelow

The cancellation of advanced tickets booked can be done at the following rates at all the booking offices of the corporation and the authorised agents

a) Three  days  before  the  date  of  journey  10%  of  the  amount  shall  be  deducted  towards cancellation charges

b) Two days before the date of journey 15% of the amount shall be deducted towards cancellation charges

c) One day before the date of journey 25% of the amount shall be deducted towards cancellation charges

d) Two hours before the journey 50% of the amount shall be deducted towards cancellation charges
 
LOST TICKET
The passenger is required to purchase a fresh ticket for the same seat and the date of travel and on completion of travel he is required to send an application within 30 days attaching the ticket he/She travelled and reference of the date of booking of the old ticket and the booking office and submit this  application to any of our booking offices for onward submission  and  verification.  The  refund  shall  be  made  at  the  desired  address  after deducting 10% and the Money order or Demand draft charges as applicable.

BREAKDOWN
In case of breakdown of services and no alternative arrangement made the proportionate fare shall be refunded

The refund of ticket in any cases shall be made within 30 days from the date of travel