Cancellation Norms

KTCL Tickets can be cancelled at any of the counter irrespective of the place of booking including franchisees subject to following conditions.
Any Cancellation at KTCL or KTCL Agents is provided till the advance booking for that service is allowed. Refer the cancellation norms.
KTCL tickets cancellation % of refund is based on the time of cancellation and departure time of the KTCL service.
Above mentioned conditions is applicable for any partial cancellations of KTCL tickets.
Tickets booked on KTCL website will be allowed for cancellation on KTCL counter and cancellation norms will be applicable.
If the KTCL service is cancelled for operational reasons, Full refund will be given to the passengers.
If a passenger has lost the eTicket copy of the same can be printed by logging on to



Cancellation Terms
Reservation Fees is non refundable
Duration Cancellation Fee
05 days and more in advance 15% deduction
02 days in advance 20% deduction
01 day in advance 25% deduction
Same Day prior to 4 hours advance of the dept time 50% deduction
Same day with 4 hours and less time left for dept No refund